FAQ

Can a video be deleted?

👉 Please contact the club where you played to ask them to delete the video

⚠️ Deletion is permanent

Can a video clip/highlight be deleted?

👉 Please contact the club you played for to ask them to delete the video clip/highlight.

⚠️ The deletion is permanent.

How long are videos kept for?

Videos are kept for 2 months.

👉 Videos are automatically saved after each session, except in incognito mode

Can videos be downloaded?

👉 Full videos are available the day after (D+1) in the Spash app. If the video is not available, please refer to this article

Can SPASH be used without scoring?

👉 Yes, scoring is an option available depending on your plan.

SPASH can be used solely for:

• Starting the recording
• Coaching
• Replay

Does SPASH work without internet?

👉 No. Without internet, the Spash network will not work. That is why after a power cut, make sure to check the Spash equipment carefully.