White/red/black screen

When you see a white screen, it is usually due to a network issue.

Verification Steps:

• Installation with Box Player

1. Make sure the screen and the Box Player are properly plugged into a power outlet.

2. Open the rear left compartment of the Box Player.

   • Press the metallic “Power” button.

   • The blue indicator light should turn on → the Box Player is powered on.

• Installation with Mini PC

1. Make sure the screen is turned on by pressing the Power button.

2. Check that the Mini PC is turned on:

   • Press the Power button on the front panel.

   • A light indicator should appear.

Check the network connection:

1. Unplug and reconnect the Ethernet (RJ45) cable.

2. If it still doesn’t work, move the cable to another available port.

→ If the screen is still white, please contact support.