π― Symptom
The camera image displays a purple filter or abnormal colours.
π Probable Cause
This issue is usually related to a software malfunction or a configuration requiring a camera update.
β Solution
π Please contact SPASH support so that an update or intervention can be carried out on the camera.
Support Contact Details
- π§ Email: support@spash.com
- π Telephone: +334 81 69 47 33
ποΈ Expected Outcome
After support intervention:
- The image colours return to normal
- The camera displays correctly again
π‘ Advice
- Do not make advanced settings on the camera without support guidance
- Report the issue promptly to avoid degradation of video quality
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