Image with Purple Filter on the Camera

🎯 Symptom

The camera image displays a purple filter or abnormal colours.

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🔍 Probable Cause

This issue is usually related to a software malfunction or a configuration requiring a camera update.

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✅ Solution

👉 Please contact SPASH support so that an update or intervention can be carried out on the camera.

Support Contact Details

• 📧 Email: [e-mail]
• 📞 Telephone: [phone]

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👁️ Expected Outcome

After support intervention:

• The image colours return to normal
• The camera displays correctly again

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💡 Advice

• Do not make advanced settings on the camera without support guidance
• Report the issue promptly to avoid degradation of video quality